How to Order

Order on the Web

You can fill out the online order form to place an order. Our goal is to contact you with a shipping amount and availability within one to two business days. Feel free to call us if you need your order sooner.

Order by Phone

If you are in the U.S. or Canada you can call us free at 1.800.206.6544 to place your orders.
For international orders, please call +1.416.232.0376.

Order by Fax

If you are in the U.S., please fax orders to +1.716.298.0313.
For international orders, please fax orders to +1.416.232.2297.

Order by Email

You can email your orders to info@chichesterinc.com

Come Visit Us

Wholesale customers can visit our the warehouse Monday to Friday from 9:00 a.m. to 4:00 p.m. For directions to the warehouse, please click HERE. Please call to make an appointment before visiting.

Retail customers can visit our retail store Monday to Friday from 10:00 a.m. to 4:00 p.m.  For directions to the store, please click HERE. Our retail store is next door to our warehouse. 

See Contact for the address and maps.

Terms & Conditions

Please read our Ordering Information & Terms and Conditions before ordering.

Frequently Asked Questions

Q: What is the minimum order?
A: $75.00 (not including shipping) per shipment.

Q: Do you ship internationally?
A: Yes, please call +1.416.232.0376 for international orders.

Q: How much is shipping?
A: After placing your order via Phone, Web, Fax, or Email, we will contact you with the shipment cost.

Q: Do you sell wholesale?
A: Yes we do. Please see our wholesale page for more information. Please also see our wholesale terms and conditions.

Q: Do you have a catalog?
A: Yes. We can send you a print copy or provide you with a password to access our online catalog. Please see our wholesale page for how to order a catalog.

Q: Do you have a retail store?
A: Yes. Our retail store is next door to our warehouse. It is open Monday to Friday 10:00 a.m. to 3:00 p.m. Here are the directions.

Q: What is your return policy?
A: Please see the Retail Return Policy section in our Ordering Policy.