Special Terms and Conditions

for

Wholesale Customers

Most of the terms and conditions for our retail customers also apply to wholesale accounts.  The special terms and conditions below supplement and override our main section on Ordering Information and Terms and Conditions and our International Terms and Conditions.

Minimum Order

We have a US$150.00 minimum order for all wholesale orders.

 Credit Terms

We got out of the banking business more than ten years ago.  In general, our preferred means of settlement is by credit card or PayPal.  This is fast and convenient for both parties.  Unless you are a large, established institutional or corporate account (e.g., The Smithsonian or Universal Studios), expect to pay by credit card or complete an application for COD payment by company check. 

Restocking Fee

All shipments to wholesale customers are subject to a 15% restocking fee with a minimum charge of US$25.00 per shipment.  This restocking fee applies to any number of items, not just three or more as in the retail policy.

Drop Shipments

In general, we do not offer a drop shipment service for customers.  In certain cases, especially for existing customers with whom we have a high comfort level, we will drop ship merchandise as long as it meets our US$150.00 minimum order amount.  There is a US$10.00 fee for each drop shipment to cover the added cost of providing tracking information, additional invoicing, and dealing with problems.  The wholesale customer requesting the drop shipment is responsible for servicing his or her customer.

Taxes

In order to comply with IRS requirements, please provide a copy of your retail sales tax number when ordering products for resale for the first time.  If we do not have this information on file, we will have to charge sales tax for all orders shipped to addresses within New York State.

Returned Check Fee

There is a US$35.00 charge for all returned checks.  Bounced checks may also result in the loss of check-payment privileges.  If your bounced check causes us to bounce checks, you will be held liable for all costs incurred.  If you do not settle the account promptly (within 30 days) and we have to submit your check for collection to HSBC, there will be an additional fee of US$50.00 which must be settled prior to engaging in any further transactions.

Late Payment

No merchandise will be shipped to accounts that are overdue until the outstanding amount is settled.  No exceptions.

Print Catalog

We offer a printed catalog to wholesale accounts.  This website lists most of our merchandise at retail prices.  If you have a business and are interested in selling our products, please send us a letter by e-mail with your name, company name, address, and phone number to request a copy of our 180-page wholesale catalog listing more than 2,500 items.  You will need to include your retail sales tax number or business registration number.  

If you have any questions, please do not hesitate to call us at 1.800.206.6544.  If you call after regular east coast business hours (9:30 a.m. to 6:00 p.m.), please leave your name, address, and phone number.   Please speak clearly--we often have trouble understanding the exact address of messages that are left after hours.  A phone number comes in handy if we need to call to clarify the address.  Also, please let us know how you heard about us.  This helps us to know which advertising is working.

We look forward to doing business with you.

Thank you.