Ordering Information
and
Terms
and Conditions
COD
Policy
Please
take a few minutes to review the terms and conditions under
which we will send merchandise by COD.
Do not
hesitate to call us at 1.800.206.6544
or send an e-mail to info@chichesterinc.com
if you have any questions or if we can be of service.
Sending
merchandise by COD has always been a dicey business. The merchant
must incur the costs of shipping the goods whether the parcel is
accepted and paid for or not. Because of increasing abuse, primarily by
first-time Internet customers, we have restricted shipments by COD to
existing customers and approved new customers within the USA only.
We cannot send parcels outside of the USA on a COD basis.
Before
we will ship to you on a COD basis, we must have a signed COD
Application on file. We want to know who we are dealing with
before risking the cost of sending out parcels by COD. Most
accounts will be set up for COD money order only. Some established
business accounts may be authorized for payment by company check.
If you are in a hurry to get your first shipment, COD is not the way to
pay.
In
the past, we have incurred large freight bills for parcels that have not
been paid for even though the "buyers" agreed to pay for the
merchandise by COD money order and we informed them of the exact amounts
due at the time of shipping. These losses have been more than we
are willing to absorb and have become more frequent. We have, for
example, recently lost US$60.00 on a shipment to one
"customer" and US$50.00 to another. These losses drive
up the costs for everyone else and will no longer be tolerated.
We ship
promptly and will inform you of the COD amount so you can have a money
order or check ready. Unless you are authorized for payment by
company check, you will have to pay by money order. If you do not
have the funds on hand or time to swing by Wal-Mart, the post office, or
a gas station to get a money order, please do not order from us on a COD
basis.
We
realize that there may be circumstances beyond your control that make it
impossible to accept COD parcels when they arrive. This happens
and we understand that not everything works according to plan.
Nevertheless, you are responsible for the costs incurred to send the
parcel. These costs (freight and COD fee) must be cleared by check
or money order promptly. We will also insist on a prepayment of
the goods and shipping costs before attempting to send the parcel
again. If you have honored your side of the transaction, we will
continue to offer COD terms in the future. If the freight costs
are not settled within 30 days, the outstanding amount will be turned
over to a collection agency.
We
value your business and look forward to serving you.
Responsible buyers will not encounter any problems buying from us a on COD
basis.
If
you have any questions about doing business with us, please do not hesitate to
call us at 1.800.206.6544.
Thank
you.
