writing to us by e-mail, please try to use a clear subject message so we
do not accidentally delete your e-mail. We get many questions with
missing subject headers or unclear ones. When wading through
dozens of spam e-mails each day, it is easy to delete these
accidentally. Also, please specify what it is you are asking
about. Nearly all web pages have options to e-mail and we
frequently get questions about unknown items. Also, please specify
your location when you ask how long it takes to ship something to
you. We try to answer all e-mails within 24-hours during business
days. We will not open attachments that we are unsure about.
We do not respond to instant messages.
Please use e-mail, phone, fax, etc.