Frequently Asked Questions

Q: How do I place an order?
A: Please see our ordering page.

Q: What is the minimum order?
A: $75.00 (not including shipping) per shipment.

Q: Do you ship internationally?
A: Yes, please call +1.416.232.0376 for international orders.

Q: How much is shipping?
A: After placing your order via Phone, Web, Fax, or Email, we will contact you with the shipment cost.

Q: Do you sell wholesale?
A: Yes we do. Please see our wholesale page for more information. Please also see our wholesale terms and conditions.

Q: Do you have a catalog?
A: Yes. We can send you a print copy or provide you with a password to access our online catalog. Please see our wholesale page for how to order a catalog.

Q: Do you have a retail store?
A: Yes. Our retail store is next door to our warehouse. It is open Monday to Friday 10:00 a.m. to 3:00 p.m. Here are the directions.

Q: What is your return policy?
A: Please see the Retail Return Policy section in our Ordering Policy.